privacy policy

Effective Date: Aug 09, 2025

At MSM Kosmetika, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we safeguard it. By using our website or purchasing products from us, you agree to the collection and use of your data as outlined in this policy.

1. Information We Collect

We collect personal data when you visit our website, create an account, place an order, or contact us. The types of personal data we collect include:

  • Personal Identification Information: Name, Email address, Shipping address, Phone number, Payment information (processed through trusted third-party providers like PayPro).
  • Non-Personal Identification Information: Browser type and version, IP address, Location data, Interaction with the website (e.g., time spent on the site, pages visited).

2. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To Process and Fulfill Orders: We use your personal information (such as name, shipping address, and payment details) to process and deliver your orders.
  • To Improve Our Services: We analyze customer behavior on our website to improve our products, services, and user experience.
  • To Communicate with You: We use your email address to send order confirmations, shipping updates, and other relevant communications. We may also send you marketing communications, but you can opt-out at any time.
  • To Prevent Fraud: We may use your information to detect and prevent fraudulent activity on our website.

3. How We Protect Your Information

We take your privacy seriously and use a variety of security measures to protect your personal information. These measures include:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information such as payment details during transmission.
  • Secure Payment Processors: All payment information is processed through trusted third-party payment gateways (e.g., PayPro). We do not store payment details on our website.
  • Access Control: We restrict access to your personal data to authorized personnel who need it to perform their duties.

While we use industry-standard practices to protect your data, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your personal data with third parties in the following cases:

  • With Service Providers: We may share your information with trusted third-party service providers who help us process payments, fulfill orders, or manage our website.
  • For Legal Compliance: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and gather information about how you interact with it.

  • What are Cookies? Cookies are small files that are placed on your device to help us remember your preferences, enhance website functionality, and track usage patterns.
  • Types of Cookies We Use:
    • Essential Cookies: These are necessary for the website to function properly (e.g., remembering items in your cart).
    • Performance Cookies: These help us track and analyze website usage to improve user experience.
    • Targeting/Advertising Cookies: These cookies track your activity on the website to serve personalized advertisements.

You can disable cookies in your browser settings, but please note that some features of the website may not function properly without them.

6. Your Rights and Choices

You have certain rights regarding your personal data, which include:

  • Access to Your Data: You can request a copy of the personal information we have collected about you.
  • Update or Correct Your Information: You can update or correct any inaccurate or outdated personal information by logging into your account or contacting us.
  • Delete Your Information: You can request the deletion of your personal data. However, please note that we may need to retain some information for legal or business purposes.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to other websites. These third-party websites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: